Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
Privacy at a Glance
We protect your personal information
Data is encrypted and secure
No selling of personal data
You control your data
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information:
• Name and email address when you create an account
• Payment information when you subscribe to paid plans
• Profile information you choose to provide
Usage Information:
• Gematria calculations and search queries
• Service usage patterns and preferences
• Device information (browser type, operating system)
• IP address and approximate location
Automatically Collected Information:
• Cookies and similar tracking technologies
• Log files and server data
• Analytics data about how you use our Service
We only collect information that is necessary to provide and improve our Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision:
• To provide, maintain, and improve our gematria calculation services
• To process your payments and manage your subscription
• To provide customer support and respond to your inquiries
Personalization:
• To customize your experience and save your calculation history
• To provide relevant gematria interpretations and associations
• To remember your preferences and settings
Communication:
• To send you service-related notifications and updates
• To inform you about new features and important changes
• To send marketing communications (with your consent)
Analytics and Improvement:
• To analyze usage patterns and improve our Service
• To detect and prevent fraud and abuse
• To ensure the security and integrity of our Service
We will never sell your personal information to third parties.
3. Information Sharing and Disclosure
We are committed to protecting your privacy. We may share your information only in the following circumstances:
With Your Consent:
• When you explicitly agree to share information
• When you participate in community features
Service Providers:
• With trusted third-party service providers who help us operate our Service
• These providers are bound by confidentiality agreements and data protection requirements
Legal Requirements:
• When required by law, court order, or government request
• To protect our rights, property, or safety, or that of our users
• To investigate potential violations of our Terms of Service
Business Transfers:
• In connection with a merger, acquisition, or sale of assets
• You will be notified via email and/or prominent notice on our Service
We will never share your gematria calculations or personal interpretations without your explicit consent.
4. Data Security
We implement appropriate security measures to protect your information:
Technical Safeguards:
• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for all transactions
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
Operational Safeguards:
• Access controls limiting who can view your information
• Regular staff training on privacy and security practices
• Incident response procedures for data breaches
• Regular backups with secure storage
Physical Safeguards:
• Secure data centers with restricted access
• Environmental controls and monitoring
• Redundant systems to prevent data loss
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your account, such as using strong passwords and not sharing your login credentials.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use:
• Essential cookies required for basic Service functionality
• Analytics cookies to understand how you use our Service
• Preference cookies to remember your settings and choices
• Marketing cookies for relevant advertising (with your consent)
Third-Party Cookies:
• Google Analytics for usage analytics
• Payment processors for secure transactions
• Authentication providers for account management
Managing Cookies:
• You can control cookies through your browser settings
• Disabling certain cookies may limit Service functionality
• You can opt out of analytics tracking in your account settings
We respect your privacy choices and provide options to manage your cookie preferences.
6. Your Privacy Rights
You have several rights regarding your personal information:
Access Rights:
• Right to know what personal information we have about you
• Right to receive a copy of your personal information
• Right to understand how we use and share your information
Control Rights:
• Right to update or correct your personal information
• Right to delete your account and associated data
• Right to restrict processing of your information
• Right to data portability
Communication Rights:
• Right to opt out of marketing communications
• Right to control cookie preferences
• Right to object to certain types of processing
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
7. Data Retention
We retain your information only as long as necessary:
Account Information:
• Retained while your account is active
• Deleted within 30 days of account closure (unless legally required to retain)
Usage Data:
• Analytics data retained for up to 2 years
• Aggregated, non-personal data may be retained indefinitely
Financial Information:
• Payment information retained as required by law and for tax purposes
• Typically retained for 7 years after the last transaction
Legal Obligations:
• Some information may be retained longer if required by law
• Information subject to legal holds will be preserved as necessary
You can request deletion of your account and associated data at any time through your account settings or by contacting us directly.
8. Children's Privacy
Our Service is not intended for children under 13 years of age:
Age Restrictions:
• We do not knowingly collect information from children under 13
• Our Terms of Service require users to be at least 13 years old
• If you are under 18, please get parental consent before using our Service
Parental Rights:
• Parents can request information about their child's data
• Parents can request deletion of their child's account
• We will delete any information from children under 13 that we become aware of
If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to remove such information.
9. International Data Transfers
Your information may be transferred and stored outside your country:
Data Processing Locations:
• Our Service is hosted on secure servers that may be located globally
• We use reputable cloud service providers with strong data protection measures
• Data may be transferred to countries with different privacy laws
Safeguards:
• We ensure adequate protection through contractual safeguards
• We comply with applicable data transfer regulations
• We use standard contractual clauses for international transfers
Your Rights:
• You have the right to know where your data is processed
• You can object to transfers that don't meet adequate protection standards
• We will inform you of any significant changes to our data processing locations
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time:
Notification of Changes:
• Material changes will be communicated via email
• Updates will be posted on this page with a new "Last Updated" date
• Significant changes will be highlighted prominently
Your Choices:
• Continued use of the Service constitutes acceptance of changes
• You may close your account if you disagree with changes
• We will seek your consent for material changes that affect your rights
Version History:
• Previous versions of this policy are available upon request
• We maintain records of all policy changes
• You can review the evolution of our privacy practices
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@gematrix.com
Data Protection Officer: dpo@gematrix.com
Address: [Your Business Address]
Phone: [Your Phone Number]